Technical service
Customer Senvice Hotline
Service commitment
1. Product quality warranty period: from the product through the acceptance of the free guarantee for one year.Man - made and natural disasters and other force majeure factors, which leads to damage to the equipment and the fault does not belong to the warranty scope, we will provide paid service timely resume the normal running of the equipment.
2, Free Services: In the "three guarantee" period, which belongs to the product's quality to the problem of the breakdown of the area within 24 hours of technical service personnel to troubleshoot, outside the area in the 48 hours to solve your problem, arising from the service accessory fee, travelling expenses and labour cost are free of cost.
3. The warranty period after we provided with lifetime maintenance, timely provide service at users' expenses.The required replacement parts and came into effect on the free guarantee for one year.
4, free support services: marketing, we provide free weighbridge foundation construction drawing, and is free to send to the user's local marketing personnel to assist the user base scales siting, construction and the construction method and matters needing attention.In a sale, we shall be in charge of the product installation work, in charge of the church is grasped by a user operation using the method and of the weighbridge daily maintenance knowledge.Aftermarket, 24 - hour telephone service and guidance technology of "three guarantee" period di servizio fornito gratuitamente.
5. The follow - up user: We Establish archives for each of the users, the quarterly return visit system user, to learn the user's usage, solve problems, make each customer convenience, quickness of mind.
in scale, a scale platform of service hotline：0771-3159933
platform scale, electronic platform scale service hotline：0771-3153889
After - sales tel：0771-3165266
Fax：0771-3170520